Términos de servicio y venta
Last updated: October 19, 2026
OVERVIEW
This website is operated by AM GLOBAL COMMERCE LLC. Throughout the site, the terms “we,” “us,” “our,” and “Nervora” refer to AM GLOBAL COMMERCE LLC.
Nervora operates mynervora.com and offers this website, including all information, content, products, tools, and services available through the site, subject to your acceptance of these Terms of Service & Sale (“Terms”).
By visiting our website, placing an order, purchasing a product, or enrolling in a subscription, you agree to be bound by these Terms, together with any additional policies referenced on the website, including our Privacy Policy, Refund Policy, Shipping Policy, and Subscription Policy.
Please read these Terms carefully before accessing or using our website. If you do not agree with these Terms, you should not use the website or purchase our products.
We reserve the right to update, modify, or replace any part of these Terms by posting an updated version on this page. Your continued use of the website after any changes are posted constitutes acceptance of those changes, to the extent permitted by applicable law.
SECTION 1 — ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least 18 years old or have reached the legal age of majority in your jurisdiction and have the legal capacity to enter into a binding agreement.
You may not use our website or products for any unlawful or unauthorized purpose.
You must not transmit viruses, malware, worms, malicious code, or any other material that could interfere with or damage the operation or security of the website.
A breach of these Terms may result in suspension or termination of your access to our Services.
SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse or cancel orders where reasonably necessary, including in cases of suspected fraud, unauthorized transactions, pricing errors, misuse of promotional offers, product availability issues, or violations of these Terms.
You agree not to reproduce, duplicate, copy, sell, resell, exploit, or commercially use any portion of the website, its content, branding, or Services without our prior written permission.
Nothing in these Terms limits any consumer rights that cannot legally be excluded or restricted under applicable law.
SECTION 3 — ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
We make reasonable efforts to ensure that information provided on mynervora.com is accurate and current.
However, website content may occasionally contain errors, omissions, outdated information, or inaccuracies.
Information provided on this website is intended for general informational purposes and should not be relied upon as the sole basis for making medical or health-related decisions.
We reserve the right to update or modify website content at any time.
SECTION 4 — MODIFICATIONS TO PRODUCTS, SERVICES & PRICING
Product prices, subscription prices, discounts, promotions, shipping charges, and product availability may change from time to time.
The price applicable to your purchase will be the price displayed and agreed to at checkout at the time your order is placed.
For active subscriptions, any changes to future subscription pricing will be handled in accordance with applicable law and any notice requirements that apply.
We reserve the right to modify, discontinue, replace, or limit products, promotions, offers, or Services at any time.
SECTION 5 — PRODUCTS & SERVICES
Nervora sells dietary supplements and related wellness products.
Products may be available exclusively online and may be offered in limited quantities.
We make reasonable efforts to display product packaging, colors, images, descriptions, ingredients, quantities, and other characteristics accurately. However, product appearance may vary slightly from photographs displayed online.
We reserve the right to limit the quantities of products that may be purchased by any individual, household, account, payment method, or shipping address.
Products purchased through Nervora are intended for personal use unless otherwise expressly agreed in writing.
SECTION 6 — DIETARY SUPPLEMENT & HEALTH DISCLAIMER
Information available on mynervora.com, including product descriptions, articles, advertisements, reviews, educational materials, and other content, is provided for general informational purposes only.
Nothing on this website is intended to constitute medical advice, diagnosis, or treatment, and the information provided should not be used as a substitute for advice from a qualified healthcare professional.
Individual responses to dietary supplements can vary. We do not guarantee that any particular customer will achieve a specific health, wellness, physical, or performance result from using our products.
You should read all product labels, ingredient information, directions, and warnings before use.
If you are pregnant, nursing, taking medication, have a medical condition, have concerns regarding an ingredient, or are unsure whether a supplement is appropriate for you, consult a qualified healthcare professional before use.
If you experience an adverse reaction, discontinue use and seek appropriate medical advice.
Where applicable to dietary supplement claims in the United States:
This statement has not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.
SECTION 7 — ORDER ACCEPTANCE & CANCELLATION
Your submission of an order constitutes an offer to purchase the products listed in your order.
After placing an order, you may receive an order confirmation by email. We reserve the right to reject or cancel an order before fulfillment where reasonably necessary, including due to fraud prevention, inventory issues, incorrect pricing, payment failure, shipping restrictions, or other legitimate operational reasons.
If we cancel an order after payment has been successfully collected and no replacement or alternative is accepted, the applicable amount will be refunded to the original payment method.
Once an order has entered processing or fulfillment, we cannot guarantee that it can be modified or cancelled.
SECTION 8 — BILLING & ACCOUNT INFORMATION
You agree to provide current, complete, and accurate billing, payment, shipping, and account information for all purchases made through our website.
You represent that you are authorized to use the payment method submitted for your order or subscription.
We may use third-party payment processors to securely process payments.
Your bank, card issuer, or payment provider may impose additional fees, exchange-rate charges, or other costs that are outside our control.
We reserve the right to limit or cancel orders associated with the same customer, billing information, payment method, account, or shipping address where reasonably necessary to prevent fraud or misuse.
SECTION 9 — ONE-TIME PURCHASES
Customers may purchase eligible Nervora products as a one-time purchase without enrolling in a subscription.
The applicable product price and shipping cost will be displayed at checkout before payment is completed.
For one-time purchases, shipping charges may vary depending on the customer's destination country, delivery location, available shipping method, and other applicable shipping factors.
The customer will be shown the applicable shipping charge before completing the order.
SECTION 10 — SUBSCRIPTIONS & AUTOMATIC RENEWALS
Nervora may allow customers to purchase certain products through an automatically renewing subscription.
By selecting a subscription option and completing your purchase, you expressly authorize AM GLOBAL COMMERCE LLC and its payment providers to charge the payment method you provide for the subscription price, applicable taxes, and any applicable shipping charges at the recurring interval disclosed to you before purchase.
Subscription Frequency
The applicable subscription frequency and recurring price will be clearly displayed before you complete your subscription purchase.
Your subscription will automatically renew at the applicable recurring interval unless you cancel it before your next renewal is processed.
Automatic Charges
By enrolling in a subscription, you understand and agree that:
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your subscription will continue until cancelled;
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your payment method will be charged automatically for each recurring order;
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the amount charged will correspond to the subscription price and other applicable charges disclosed for your subscription; and
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each successful recurring payment may generate a new shipment of the applicable subscription product.
Cancelling a Subscription
You may cancel your subscription before your next recurring payment is processed using the subscription management options made available through our website or by contacting us at info@mynervora.com.
We aim to make subscription cancellation simple and accessible.
Cancellation stops future renewals. If a recurring payment has already been processed and the corresponding order has entered fulfillment, cancellation of the subscription does not automatically cancel or refund that already-processed order.
Any refund eligibility for an already processed order will be determined under our Refund Policy and applicable consumer law.
Subscription Changes
Where available, customers may be able to manage certain subscription details through their account or subscription management portal.
The options available may depend on the subscription plan and products purchased.
Failed Subscription Payments
If a recurring payment fails, we or our payment provider may attempt to process the payment again using the payment method associated with the subscription.
If payment cannot be successfully processed, the subscription or corresponding shipment may be delayed, suspended, or cancelled.
SECTION 11 — SUBSCRIPTION SHIPPING BENEFIT
Eligible Nervora subscription orders receive free standard shipping to eligible Big 5 destinations, as identified on our website or at checkout.
The free shipping benefit applies only while the qualifying subscription remains active and to destinations eligible for the offer.
For destinations that are not included in the free subscription shipping offer, any applicable shipping charges will be displayed before the customer completes the purchase or subscription.
One-time purchases do not automatically qualify for the subscription free-shipping benefit. Shipping charges for one-time purchases vary according to the destination and will be shown at checkout.
We reserve the right to modify shipping promotions for future orders, subject to applicable law and any required notice for existing subscription customers.
SECTION 12 — SHIPPING & DELIVERY
We arrange delivery of orders to eligible destinations.
Our standard estimated delivery time is approximately 5–8 business days, unless a different estimate is displayed at checkout or otherwise communicated to you.
Delivery times are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, customs procedures, public holidays, weather conditions, incorrect address information, transportation disruptions, or other unforeseen events.
Customers are responsible for providing a complete and accurate delivery address.
We are not responsible for delays or failed deliveries resulting from incorrect or incomplete delivery information provided by the customer.
Where applicable, customs duties, import taxes, or other governmental charges may apply depending on the destination country. Any such charges will be handled in accordance with the information presented at checkout and applicable law.
Please review our Shipping Policy for additional information.
SECTION 13 — RETURNS & REFUNDS
Returns, refunds, replacements, and damaged or incorrect products are governed by our separate Refund Policy.
Eligibility for a return or refund may depend on factors including the condition of the product, whether it has been opened or used, the reason for the request, the date of purchase, and applicable consumer protection laws.
Because Nervora products include ingestible dietary supplements, certain opened or used products may not be eligible for return for health, hygiene, or safety reasons, except where otherwise required by applicable law.
Shipping charges and return shipping costs will be handled according to our Refund Policy.
Nothing in these Terms limits any mandatory refund, replacement, or consumer protection rights available to you under applicable law.
SECTION 14 — PROMOTIONS, DISCOUNTS & OFFERS
From time to time, Nervora may provide promotional codes, discounts, subscription discounts, bundles, gifts, or other promotional offers.
Promotions may be subject to separate terms, eligibility requirements, expiration dates, purchase requirements, geographic limitations, or product restrictions.
Unless otherwise stated, promotional offers cannot be combined.
We reserve the right to cancel, modify, restrict, or discontinue promotions where permitted by law, including in cases of fraud, abuse, technical errors, or unauthorized use.
SECTION 15 — THIRD-PARTY TOOLS & SERVICES
Our website may use or provide access to third-party tools, applications, payment processors, subscription platforms, analytics providers, delivery services, or other services that we do not directly control.
Your use of certain third-party services may also be subject to the terms and privacy policies of those third parties.
We are not responsible for the independent acts or omissions of third-party providers except where liability cannot legally be excluded.
SECTION 16 — THIRD-PARTY LINKS
Our website may contain links to third-party websites or services.
We do not control and are not responsible for the content, privacy practices, products, services, accuracy, or availability of third-party websites.
Accessing third-party websites is at your own discretion and subject to their respective terms and policies.
SECTION 17 — REVIEWS, COMMENTS, FEEDBACK & USER CONTENT
If you voluntarily submit a review, testimonial, comment, suggestion, photograph, video, or other content to Nervora, you confirm that you have the right to provide that material and that it does not violate the rights of another person.
Where permitted by law and subject to any specific permissions obtained from you, we may use submitted content in connection with our website, products, customer experience, and marketing.
You may not submit content that is unlawful, fraudulent, abusive, defamatory, obscene, malicious, misleading, or that infringes intellectual property or privacy rights.
We reserve the right to remove content that violates these Terms or applicable law.
SECTION 18 — PERSONAL INFORMATION
Your submission and use of personal information through our website is governed by our Privacy Policy.
Please review the Privacy Policy available on mynervora.com for information regarding how we collect, use, disclose, and protect personal information.
SECTION 19 — ELECTRONIC COMMUNICATIONS
By purchasing from us, creating an account, managing a subscription, or otherwise interacting with our website, you agree that we may send you electronic communications necessary to administer your orders, subscriptions, payments, account, customer-service requests, and other transactional matters.
Marketing communications will be sent in accordance with applicable consent requirements.
You may unsubscribe from marketing emails using the unsubscribe mechanism included in those communications.
Unsubscribing from marketing emails does not prevent us from sending transactional communications relating to an active order, account, or subscription.
SMS / Text Message Program
Program description. Nervora offers an SMS/text message program. If you provide your mobile phone number and expressly opt in (for example, by checking the SMS consent box at checkout or submitting a sign-up form), you agree to receive recurring automated marketing text messages from Nervora at the number provided, such as cart reminders and product updates, as well as messages related to your orders.
Consent is not required to purchase. Consent to receive marketing text messages is not a condition of any purchase.
Message frequency. Message frequency varies.
Costs. Message and data rates may apply. Please check with your mobile carrier for details about your plan.
How to opt out. You can cancel the SMS program at any time by replying STOP to any message. After you reply STOP, we will send you one final message to confirm that you have been unsubscribed, and you will no longer receive SMS marketing messages from us. To join again, you may opt in again in the same way you originally did.
Help. If you need assistance, reply HELP to any message or contact us at info@mynervora.com.
Carrier liability. Mobile carriers are not liable for delayed or undelivered messages.
Eligibility. You must be at least 18 years old and the account holder of, or authorized to use, the mobile number you provide.
Privacy. Your information is handled in accordance with our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
SECTION 20 — ERRORS, INACCURACIES & OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, shipping charges, delivery estimates, availability, or other information.
We reserve the right to correct errors, update information, or cancel affected orders where legally permitted.
If an order is cancelled because of a material pricing or listing error after you have already been charged, the applicable amount will be refunded.
SECTION 21 — PROHIBITED USES
You may not use the website or its content:
(a) for any unlawful purpose;
(b) to encourage others to perform unlawful acts;
(c) to violate applicable laws or regulations;
(d) to infringe intellectual property rights;
(e) to harass, abuse, threaten, defame, discriminate against, or harm another person;
(f) to submit false, fraudulent, or misleading information;
(g) to transmit malicious code, viruses, or malware;
(h) to improperly collect or track personal information;
(i) to spam, scrape, crawl, phish, or interfere with the normal operation of the website;
(j) to circumvent security features or access restrictions; or
(k) to misuse promotional, referral, subscription, or payment systems.
We reserve the right to suspend or terminate access for prohibited uses.
SECTION 22 — INTELLECTUAL PROPERTY
All trademarks, logos, product names, designs, text, graphics, photographs, videos, website layouts, and other content made available through Nervora are owned by or licensed to AM GLOBAL COMMERCE LLC, unless otherwise indicated.
No content from the website may be reproduced, distributed, modified, republished, sold, or commercially exploited without prior written authorization, except where permitted by applicable law.
SECTION 23 — DISCLAIMER OF WARRANTIES
To the maximum extent permitted by applicable law, the website and Services are provided on an “as is” and “as available” basis.
We do not guarantee that access to the website will always be uninterrupted, secure, or error-free.
Nothing in this section excludes warranties, guarantees, or consumer rights that cannot legally be excluded or limited.
SECTION 24 — LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, AM GLOBAL COMMERCE LLC, its officers, directors, employees, contractors, service providers, suppliers, and representatives will not be liable for indirect, incidental, special, punitive, or consequential losses arising from the use of the website or Services.
These limitations do not apply where liability cannot legally be excluded or limited, including any mandatory rights available under applicable consumer protection law.
Nothing in these Terms is intended to exclude liability that cannot lawfully be excluded.
SECTION 25 — INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless AM GLOBAL COMMERCE LLC, its affiliates, officers, employees, contractors, agents, and service providers from claims arising from your unlawful misuse of the website, your violation of these Terms, or your infringement of the rights of another person.
SECTION 26 — FORCE MAJEURE
We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, extreme weather, fire, flooding, war, terrorism, civil unrest, epidemics, pandemics, governmental action, labor disputes, transportation disruptions, carrier delays, supply-chain interruptions, power failures, telecommunications failures, or similar events.
This section does not limit any mandatory consumer rights under applicable law.
SECTION 27 — TERMINATION
These Terms remain effective while you use the website or Services.
You may stop using the website at any time.
Where applicable, stopping use of the website does not itself cancel an active subscription. Subscriptions must be cancelled using the cancellation method described in the Subscription section of these Terms.
We may suspend or terminate access to our website where reasonably necessary because of fraud, abuse, security concerns, unlawful activity, or material breach of these Terms.
SECTION 28 — SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
SECTION 29 — NO WAIVER
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.
SECTION 30 — GOVERNING LAW & CONSUMER RIGHTS
These Terms are subject to the laws applicable to AM GLOBAL COMMERCE LLC, together with any mandatory consumer protection laws that apply to you based on your place of residence or the destination to which products are supplied.
Nothing in these Terms is intended to deprive a consumer of protections that cannot lawfully be waived.
The specific governing-law and jurisdiction provision may be supplemented based on the jurisdiction in which AM GLOBAL COMMERCE LLC is legally organized.
SECTION 31 — ENTIRE AGREEMENT
These Terms, together with your order confirmation and the policies referenced on mynervora.com, including our Privacy Policy, Refund Policy, Shipping Policy, and Subscription Policy, constitute the agreement between you and AM GLOBAL COMMERCE LLC regarding your use of the website and purchase of our products.
SECTION 32 — CHANGES TO THESE TERMS
We may update these Terms from time to time.
The latest version will be published on mynervora.com together with the applicable “Last updated” date.
Changes will apply prospectively except where applicable law permits or requires otherwise.
For material changes affecting an active subscription, we will provide notice where required by applicable law.
SECTION 33 — CONTACT INFORMATION
Nervora
Operated by AM GLOBAL COMMERCE LLC
4008 Laramie Street
Cheyenne, Wyoming 82001-2064
United States
Email: info@mynervora.com
Website: mynervora.com
Customer support is available Monday to Friday, from 9:00 AM to 5:00 PM.
Have Questions About Nervora?
We’re here to help.
Whether you have questions about ingredients, how to take Nervora, shipping, subscriptions, or your order, our support team will get back to you as soon as possible.